All sales are ultimate. Goods in the online world do not share the predicament of those in the real life. One can receive ersatz, counterfeit nor defective goods in the virtual world. In that case, we will not accept return product.

If you think that you have purchase gold on a false server or section, please feel free to inform us on Live Chat Support at once. Given that it’s may not your first time to buy from us and we maybe delay the delivery of gold due to different reasons, such as out of gold in store, etc. In that case, we probably switch another time to deliver the gold to you.